The tv can t connect to the internet.
Tv wifi connection issues.
For me one of the most common problems that occurs with my internet is the connection dropping completely not due to a hardware issue on my end but rather a massive service outage.
Wait for about 5 10 minutes and turn it on again.
Before you proceed if you have an android tv model perform a power reset restart and check if it resolves the issue.
If that device is also having issues your internet may be experiencing an outage we d recommend contacting your isp.
This step should help you connect your tv to a wifi connection in case there s a problem from the router or hotspot device side.
Smart tv s are fantastic if they do what they are meant to do and beyond frustrating when they don t.
If the issue still occurs or if you don t have an android tv refer to the troubleshooting articles below.
If so connect the tv to the wireless network first.
Wait for 5 minutes to that the router finishes loading the internet settings.
November 5 2014 by mitz.
Go to another device connected to your internet like a computer tablet gaming system or even another smart tv and pull up a web page.
Troubleshoot your internet connection.
Press settings on your remote all settings network wifi connection connect via wps pin.
If you can t connect to your wi fi at all plug your laptop into the router directly using an ethernet cable and see if you can connect that way.
Then the wps option advancedwireless option will become an available selection.
Smart tv internet connection problems 10 troubleshooting tips.
Unplug the power cable of the wifi router.
Check to see if you internet connection is currently working.
If that works your wi fi is the problem.
Apparently an open connection makes it easier for people to access your wifi without your permission.
The pin code option may be grayed out.